BYU Independent Study provides students a variety of course formats to address their learning needs. Students enrolled in most BYU Independent Study courses may contact their course instructor directly using contact information listed in the course introduction. Instructors and teaching assistants (TAs) work together to provide consistent feedback to and interaction with students. Instructors answer subject-specific questions.
In some courses, a course liaison handles communications (including complaints) and concerns such as grade changes, errors in the course, overdue assignments, and so on, funneling any student questions to the appropriate person (e.g., the instructor or instructional designer). Students can always contact Customer Support to report any issues and seek help with their course.