Technical Requirements

System Requirements

Windows and Mac

Our courses work best with the following browsers, which can be downloaded for free. If your computer system is able to run the latest version of these browsers, we strongly encourage you to upgrade your browser before continuing with the course. Due to differences between browsers and courses, some incompatibilities may occur. If you have trouble with any of our courses or its features, please contact our technical support team for help.

  • Chrome
  • Firefox
  • Safari

Different courses may use specific software packages that will be required. The most common software you may need to have installed includes:

  • Adobe Flash Player
  • Adobe Acrobat Reader
  • QuickTime Player

Please check each individual course's description page to see if there are additional software requirements specific to that course.

Minimum Hardware Recommendations

The minimum hardware recommendations for computers with a WINDOWS operating system:

  • CPU: 1.8 GHz or faster processor (or equivalent)
  • RAM: 1GB of RAM

The minimum hardware recommendations for computers with a MAC operating system:

  • CPU: Intel Core Duo 1.5 GHz or faster processor
  • RAM: 1GB of RAM

Tablets and Smartphones

Our courses were not specifically designed to work on mobile devices. However, advances in mobile technology have made it possible for some devices to access our courses. If parts of a course don't work on your specific device, you will need to have access to a computer to complete the course. 

Necessary Skills

Students must be able to use the keyboard and mouse for basic navigation and to interact with the quizzes and media in an online course. Basic familiarity with browsers, email, and word processing programs may be required to successfully complete an online course. The ability to access the internet is also required. 

Some online courses may require a variety of additional skills. Some instructors require students to make and submit audio or video files. Some courses require students to take an image of a project and submit it to be graded. Many courses require the students to understand how to create and upload a document such as a DOC or an RTF file. Therefore, a basic understanding of computer programs such as spreadsheets, presentation programs, audio or video creation or editing software, image editing software, and so forth is also very helpful. Not all courses will require a knowledge of all these types of programs. If you are concerned about the technical demands for a particular course, please review the syllabus for that course to determine what is required.