Course Policies

Following is a list of our policies. Please read them over, as they will affect your understanding of how to complete your course and each contains important information you ought to know.

Academic Grievance Policy

There may be occasions when a student believes his or her academic work or conduct has been unfairly or inadequately evaluated1 by the faculty.2 Typically, such differences of opinion can be amicably resolved informally between the student and faculty. If not, the following procedures are intended to encourage satisfactory resolution of academic grievances with a minimum of formal procedure.


Please follow the instructions below:


  1. The grievance must be initiated by the student no later than three months (90 days) from the day the final grade is posted for the course in which the alleged unfair or inadequate evaluation occurred.

  2. The student should initially address the grievance by writing to the course’s faculty member to request a review and resolution. This initial communication should be sent to: is_liaison@byu.edu .

  3. If the faculty is unavailable, or the student has a valid reason to believe the matter will not be dealt with fairly and that retribution may result, or the student is not satisfied with the faculty response, the student may submit an Academic Grievance Form to the Educational Services Manager at BYU Independent Study at: IS_Petitions@byu.edu.

  4. The Educational Services Manager will review the case and make a decision. If deemed necessary by the Educational Service Manager, a review committee will be convened to further investigate the petition. The members of that committee will consist of the Educational Services Assistant Manager, the Customer Support Service Administrator, and the Instructor and Training Support Manager. The committee will present their findings to the Educational Services Manager and provide a recommendation for a resolution to the petition.

  5. The Educational Service Manager will determine the resolution of the grievance and give the decision in writing to the student and faculty member within 10 business days. The decision is final and not subject to further appeal.

Notes


  1. Academic evaluations subject to this policy include grading, actions arising from incidents of academic dishonesty, the withholding and/or revocation of a grade for academic reasons, and the withholding of transcripts or special notation on transcripts for academic reasons.

  2. For purposes of this policy, "faculty" means any teacher or other individual authorized by BYU Independent Study to academically evaluate students, or who has a legitimate need to know about the processing and disposition of an academic grievance.

Academic Honor Code

As with all educational programs sponsored by Brigham Young University, a high sense of personal honor and integrity is expected in the completion of BYU Independent Study courses. The assignments are intended to prepare you for the examinations and should be your own work. If evidence of academic dishonesty on assignments is established or if submitted work is found to be profane or unduly disrespectful of others, appropriate disciplinary action will be taken. This may include the following: rescinding the grade, failing the course, prohibiting re-enrollment in the course, and prohibiting participation in any BYU Independent Study courses.

Accessibility

BYU Independent Study uses a blended approach to meet accessibility standards by using a combination of technology and human resources to provide full accessibility compliance. The technology solution will incorporate the use of screen readers compatible with the most popular browsers for web-based applications, closed captioning, large font etc., and then working with the student's local educational counselor that identifies the student with accessibility needs through an IEP (Individualized Educational Plan). 

Additional Teacher-Led Course Policies

Course Discussion Boards: Course instructors are responsible for monitoring and administering the discussion board related to their course. Provided in the course are instructions and guidelines for acceptable and unacceptable discussion board posts. Any posts that are unseemly, profane, or contain solicitations or requests for a student email address, physical address or other personal contact information, are not permitted and will be deleted.


Response and Grading Times: Instructors are expected to respond to student inquiries within two to three business days. Instructors are also expected to post grades for student assignments within two weeks.

Assignments

Paper Courses: Please submit all assignments according to the instructions in the course. Generally, assignments may be submitted online or by email, fax, or mail. Some assignments will be graded immediately upon submission, while those requiring instructor grading should be graded within two weeks.


Always make copies of your assignments before submitting them! Credit will not be given for assignments lost in the mail. We do not accept separate portions of one lesson. Submit your lesson in its entirety when you mail, fax, or email it to us.


In many courses it is possible to resubmit an assignment for a fee. Please refer to your course for further information. If a resubmission is allowed, you will only be permitted one resubmission per lesson. After you have requested the final exam, you may not submit any assignments or midcourse exams.


Online Courses: Please submit all assignments online according to the instructions in your course. Some assignments will be graded immediately upon submission, while those requiring instructor grading should be graded within two weeks. 


In many courses it is possible to resubmit an assignment for a fee. Please refer to your course for further information. If a resubmission is allowed, you will only be permitted one resubmission per lesson. After you have requested the final exam, you may not submit any assignments or midcourse exams.


Teacher-Led Courses: Please submit all assignments online according to the instructions in your course. Some assignments will be graded immediately upon submission, while those requiring instructor grading should be graded within two weeks.


Resubmission: In many courses, it is possible to resubmit an assignment for a fee. Please refer to your course for further information. If a resubmission is allowed, you will only be permitted one resubmission per lesson. After you have requested the final exam, you may not submit any assignments or midcourse exams.

Course Completion

Deadlines: BYU Independent Study requires that all coursework and exams be received by our office three weeks before any and all deadlines requiring course completion. Examples of these deadlines are graduation deadlines, employment application deadlines, graduate school application deadlines, etc.


If you are completing a University Course, please be aware of the following deadlines for BYU semesters during the 2016-17 school year:


Semester Dates:


  • Fall 2016: November 23, 2016

  • Winter 2017: April 5, 2017

  • Spring 2017: June 1, 2017

  • Summer 2017: July 27, 2017

Notice of Course Completion: Notification of course completion will be mailed to the student when the overall course grade is posted.


HS Students: Notification of course completion will be sent to the counselor at your local institution if the ACT code is present in your file when the final grade is posted. 

Course Expiration

Expiration: Course expiration dates are specified within your course record. Expiration dates are effective at midnight on the date of expiration.


Extensions: One three-month course extension may be available for a $20 fee. This option is not available for all courses. If this restriction applies to your course, it will be noted in the course syllabus. The extension option must be processed before the course expiration date. No second extensions are available.

Enrollment / Withdrawal

If you're looking to withdraw from your course, there is a link after you login to your course that will help you do so. It is at the bottom of the page, under 'Edit Enrollment.'


More information about financial aid is available on our FAQ page.


Tuition


Tuition is due upon enrollment. 


Purchase Order customers — tuition is determined by the Purchase Order contract.


Withdrawal/Refunds


Students can withdraw at any time unless they have requested the final exam or completed the course. Refunds/vouchers are granted if you withdraw within the following time frames:


  • Between 0-6 calendar days after registration date a full refund is granted

  • Between 7-60 calendar days after registration date a refund granted minus withdrawal processing fees

  • Between 61-180 calendar days of registration date a voucher granted minus withdrawal processing fees (voucher also expires 180 days after your registration date)

Processing Fees:


  • $20 per high school or middle school course

  • $40 per university course

Please notice (as stated above), if you withdraw from a course within 180 days of your registration date, but after 60 days of your registration, you will receive a voucher for financial credit with BYU Independent Study, minus the withdrawal processing fee. This voucher must be used within 180 days of your registration date. After 180 days, no refunds or financial credit will be granted. 


More information about refunds is available on our FAQ page.


Status


BYU Independent Study cannot declare full- or part-time enrollment for any student. We are not able to sign any document stating or implying enrollment status.

Exams

Method: Most exams are available in an online or paper-based format and must be taken in a proctored setting. 


Proctor: Students must take their exams with a proctor certified at the level of their course or above. All exams for university courses must be proctored by a testing center. Proctors and testing centers must be certified by BYU Independent Study before exams are requested.


BYU Independent Study provides a list of individuals and organizations who have elected to proctor BYU Independent Study exams and have been certified by our office. BYU Independent Study does not guarantee the availability of certified proctors. Students are encouraged to contact proctors prior to requesting exams to verify availability, fees, and other policies required by the proctor.


Accommodations: Accommodations will be granted to students upon submission of the requisite documents. Accommodations requests must be submitted before students request any exams. Accommodations applied to one course do not automatically apply to another. In their requests, students should be specific about which courses need accommodations. In addition, it is the student’s responsibility to notify the BYU Independent Study office if he/she has enrolled in a new course since the original documentation was processed.


Grading: Computer-graded exams will be graded within one business day after being received at BYU Independent Study offices. Exams that require grading by an instructor should be graded within two weeks. 


Exam answers are to be entered onto either the bubble sheet or the written response sheet provided with the exam. Answers not written in pencil on the provided material will not be processed.


Shipping: For paper-based exams standard shipping time is 3-10 business days for continental shipping. Express shipping may be available for an additional charge. BYU Independent Study is not responsible for items lost or damaged in the mail. If the exam does not arrive at the BYU Independent Study offices, the student will be required to retake another form of the examination. Exams sent outside the continental United States require international shipping fees.


Deadlines: Exams must be taken within 30 days of being requested. If the exam is not taken within the 30-day deadline, a new exam may be sent to the student at his expense. 


Final Exam: All coursework must be completed prior to requesting the final exam. No assignment resubmissions are allowed after the final exam has been requested. Final exams must be requested prior to the course expiration date. If available, final exam retakes must be requested within 30 days of the original exam grading date, regardless of course status. Final exam retakes must be taken and returned to BYU Independent Study within 30 days of the retake request. You must pass the final exam in order to pass the course. 


A course is considered complete once the original final exam and exam retake, if available, have been graded. Grading of the final exam supersedes the course expiration date.

General Support--Enrollment/Withdrawal

If you're looking to withdraw from your course, there is a link after you login to your course that will help you do so. It is at the bottom of the page, under 'Edit Enrollment.'



More information about financial aid is available on our FAQ page.



Note: Tuition is due upon enrollment. Purchase Order customers — tuition is determined by the Purchase Order contract.



Withdrawal/Refunds



Students can withdraw at any time unless they have requested the final exam or completed the course. Refunds/vouchers are granted if you withdraw within the following time frames:




  • Between 0-6 calendar days after registration date a full refund is granted

  • Between 7-60 calendar days after registration date a refund granted minus withdrawal processing fees

  • Between 61-180 calendar days of registration date a voucher granted minus withdrawal processing fees (voucher also expires 180 days after your registration date)



Processing Fees:




  • $20 per high school or middle school course

  • $40 per university course



Please notice (as stated above), if you withdraw from a course within 180 days of your registration date, but after 60 days of your registration, you will receive a voucher for financial credit with BYU Independent Study, minus the withdrawal processing fee. This voucher must be used within 180 days of your registration date. After 180 days, no refunds or financial credit will be granted. 



More information about refunds is available on our FAQ page.



Note: BYU Independent Study cannot declare full- or part-time enrollment for any student. We are not able to sign any document stating or implying enrollment status.

Materials

Shipping: Materials will be shipped to the address listed in the student’s file unless otherwise specified at the time of enrollment. BYU Independent Study is not responsible for items lost or damaged in the mail. Materials may be replaced at the expense of the student.

NCAA

NCAA ELIGIBILITY


A BYU athlete celebrates a win.College athletes from schools other than BYU are not allowed to enroll in BYU Independent Study university-level courses. This restriction applies to students who are currently eligible as well as those seeking eligibility to participate in any collegiate athletic program (e.g., NCAA, NJCAA, CCAA, CIS, etc.) or who may do so in the future.


BYU Independent Study high school-level courses cannot be used in the NCAA Eligibility Center process. This does not preclude students from taking our high school courses. It does mean, however, that high school-level courses taken through our program will not be counted toward a student's NCAA Eligibility Center academic certification status.


Please call Registration at 1-800-914-8931 with questions, or send an email directly to joseph.roberson@byu.edu.

 

Nondiscrimination Policy

We are committed to providing products and services free from unlawful discrimination. Unlawful discrimination on the basis of race, color, gender, national origin, religion, age, veteran status, and/or disability will not be tolerated.

Petitions Process

The Petitions Committee has been established by BYU Independent Study to help students who encounter nonacademic emergencies or situations beyond their control. When these circumstances affect the student’s ability to follow established policies, he or she may appeal for exceptions to BYU Independent Study policies.


All petitions must be submitted to BYU Independent Study at is_petitions@byu.edu with all supporting documentation attached. It is the student’s responsibility to obtain and submit supporting information from physicians, counselors, etc. Incomplete petitions will be returned to the student.


How to Petition


  1. Pick up the form at BYU Independent Study at 120 MORC, Provo, UT 84602, or online at Petition Form.

  2. Submit all required information. If the petition is related to medical, clinical, or personal situations, supporting information from doctors, counselors, or other professionals should be submitted with the petition form.

  3. The written statement should explain the circumstances, the time frame in which they occurred, and how they prevented the student from complying with BYU Independent Study policies.
    • If the petition is for an extension of time, please include a specific plan for completion, including dates. Please be aware that additional time in excess of one (1) month from the current course expiration date cannot be granted.

    • All information about the circumstances and the reasons for the petition should be contained in the student’s written statement, since only written information is reviewed in the committee’s decision process.

    • Handwritten statements should be written legibly and be easy to read. Students may attach typewritten statements to the petition form.


How Decisions Are Made

All petitions are reviewed by the Petitions Committee within one business week after submission by the student. It is the mission of this committee to try to balance the needs of BYU Independent Study with the needs of the student. Students are notified of committee decisions in an email to the address provided by the student on the appeals form. Students are accountable for complying with all policies contained on the BYU Independent Study website, byu.is.

Plagiarism

Plagiarism is defined as the unauthorized use or close imitation of the language and thoughts of another author and the representation of them as one’s own original work. This may also include instances when a student copies and pastes directly from another source and passes it off as his or her own, or if a student fails to cite a source after loosely summarizing its content in his or her own words.

As determined by your instructor or the BYU Independent Study administration, if evidence of academic misconduct on assignments or exams is established, one of the two following consequences will apply to each incidence:


First Offense of Plagiarism

  • You will fail the lesson and be allowed the opportunity to resubmit the lesson (or)

  • You will fail the lesson and be denied the opportunity to resubmit the lesson

Second Offense of Plagiarism

  • You will fail the lesson and fail the class (or)

  • You will fail the lesson, fail the class, and may be ineligible to enroll in a specific course or any of our courses without going through an appeals process which will determine the severity of your plagiarism.

Questions about Cheating and Plagiarism? Watch this video!


Privacy

FERPA: By an act of Congress, the Family Educational Rights and Privacy Act (FERPA) protects the privacy of student educational records. In compliance with FERPA, a student’s Social Security number or Confirmation Number is required before releasing any personally identifiable or educational information to the student, counselors, or parents.

 


High school students: By supplying your high school’s ACT code, you give BYU Independent Study permission to inform your high school of your activity and grades in the course[s]. Please click here to read the Notification of Rights.


Transfer of rights: When the student is 18 years old, or enters a post-secondary institution at any age, the rights under FERPA transfer from the parents to the student. If the student is enrolled in BYU Independent Study’s non-university-level courses and is 18 years old or older or is enrolled in BYU Independent Study’s University courses, regardless of age, educational records will not be released to anyone other than the student. Access to the student’s educational records may be granted to a third party if the student provides signed permission granting a specified person rights to access his or her records. Click here for a printable FERPA permissions form.


Tax Dependency: If the parent can provide tax documentation that the student was claimed as a dependent in the previous income tax year, the parent may have access to the student’s educational records. In addition to the FERPA Permissions Form, Proof of Tax Dependency must be provided each time information is requested from the student’s educational records.


Privacy: Brigham Young University respects the privacy of our students and patrons and implements safeguards to protect sensitive personal information and academic records. Under the Family Educational Rights Privacy Act (FERPA), BYU has an obligation to protect student records. Additionally, other laws and regulations require that the University protect sensitive personal information and financial records. University systems require individuals to log in using secure Network Identification (Net ID) and passwords. Sharing of Net IDs and passwords violates confidentiality and degrades the ability of the University to protect secure information. 


Among the programs offered by The Division of Continuing Education are programs for children and youth, ages 3-18, which makes personal security of utmost importance. Our systems have recently been updated so our processes for registering participants and providing courses comply with FERPA and other privacy regulations. All participants (or their parent/legal guardian for youth registrations) are required to individually log in so personal, financial, and educational information remains secure and protected. If you have questions about this policy and our commitment to protect our participants, please contact the BYU Continuing Education registrar at 801-422-8925 or toll free at 877-221-6716.

Transcripts

Junior High and High School Students: Once a course is completed, the final grade and course completion date are posted online. Transcripts must be requested through the BYU Independent Study High School Department; a signed transcript request form is required for grades to be released. The form can be found at: http://is.byu.edu/site/courses/ordertrans.cfm.


Please allow one to three business days for processing transcripts being sent by regular mail. Express transcript requests received after noon Mountain Time will be sent the following business day.


University Students: Courses and corresponding grades are placed on Brigham Young University transcripts in the semester in which they are completed. If a course needs to be completed during a specific semester, all coursework and exams must be submitted to BYU Independent Study three weeks before the student’s deadline. Courses will be available on a Brigham Young University transcript two to three business days after the course grade has posted with Independent Study. Transcripts must be requested through the BYU Records Office at: http://saas.byu.edu/registrar/records/transcripts.php.


Below are the deadlines for BYU semesters during the 2016-2017 school year:


  • Fall 2016: November 23, 2016

  • Winter 2017: April 5, 2017

  • Spring 2017: June 1, 2017

  • Summer 2017: July 27, 2017

Tuition and Fees

Tuition


University Courses


Online Courses**: $183 per credit


Special Enrollment: $281 per credit


High School Courses


Teacher-Led Courses: $249 per half credit


Online Courses: $148 per half credit


Paper Courses: $158 per half credit


Best Value Courses: $54 per half credit


Quarter-credit Courses: $95 per quarter credit


**University half (0.5) credit courses are $183 per course

Brigham Young University Students


BYU Independent Study courses are not included as part of on-campus tuition for Brigham Young University students.


BYU Online Classes are offered to Brigham Young University day students as part of their tuition. Currently, there are only a limited number of courses available for fall and winter semesters. More Information.


Additional Expenses


Textbooks and other supplemental materials are required for some courses and are not included in the course tuition. You must purchase these items separately.


Printed Course Readings


For most courses, a printed copy of the course readings is available for a $12-20 fee. You can, however, print these same materials yourself when you are logged into your course. Please note that the printed guide does not include textbook material, exams, quizzes, or any information found on external links within your course. Allow 7–10 business days for delivery.


Course Material Express Mail Service


  • $20 per shipment

We ship all course materials through Standard United States Mail, which can take up to 7–10 business days. If you prefer, you may upgrade to Express Mail service. Express Mail shipping request deadlines and delivery days are below.


Express Mail Arrivals


Monday–Thursday before noon: Next business day


Thursday after noon: Monday


Friday before noon: Monday


Friday after noon: Tuesday


  ** All times are Mountain Time. Excludes holidays and some remote areas.


Course Withdrawal/Refund


You may withdraw from your course at any time as long as you have not completed it or requested the final exam. If you withdraw from a course within 60 days of your registration date, you will receive a refund minus the withdrawal processing fee. After 60 days, no refunds will be granted.


Withdrawal Processing Fees:


  • $20 per high school or middle school course

  • $40 per university course

Assignment Resubmissions


  • $10 per assignment

Most courses will allow you to resubmit an assignment once. This option is not available for all courses. Such restrictions are noted in the course syllabus.


Exam Retake


Most courses will allow you to retake an exam once for a $15 fee. Because not all courses offer an exam retake option, please refer to your course syllabus to make sure your course allows exam retakes.


Retakes must be requested within 30 days of the original exam grade posting, and taken and returned within 30 days of the retake exam request.


Exam Express Mail Service


  • $20 per shipment

We ship all exams to locations within the United States through Standard United States Mail to your designated BYU Independent Study-approved proctor or testing center. This can take up to 7–10 business days. You may upgrade to Express Mail service to available locations within the United States. See the shipping request deadlines and delivery days below.


Monday–Thursday before noon: Next business day


Thursday after noon: Monday


Friday before noon: Monday


Friday after noon: Tuesday


  ** All times are Mountain Time. Excludes holidays and some remote areas.


Exam Two-Way Express Mail Service


  • $30 per shipment

We can ship your exam via Express Mail and also provide you with a prepaid Express Mail return envelope. This service is only available for exams taken in the United States.


Course Deadline Extension


  • $20 per course

If you are unable to complete your course by the expiration date, you may request one three-month extension. This option is not available for all courses. No second extensions are available.


International Mail Service


  • $20 per shipment

An additional $20 international mail service fee will be charged for any materials, including exams, shipped outside the United States.


Transcripts


If you would like a copy of your official transcript, you will need to pay the following fees for each transcript. All transcript fees include the cost of the transcript and delivery charges.


High School and Middle School Courses


Hard copy sent through Standard US Mail: $5


Hard copy sent through Express Mail: $20


Hard copy sent through International Mail: $24 (shipped through DHL or USPS International Express)


Electronic copy (PDF): Not available


Faxed copy: $10 (not available for international students)



University Courses


Hard copy sent through Standard US Mail: $6


Hard copy sent through Express Mail: $20


Hard copy sent through International Mail: $24 (shipped through International Priority)


Electronic copy (PDF): $5


Faxed copy: Not Available


For more information on transcripts click here.